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-   -   Discount Tire (http://ratrodsrule.com/forum/showthread.php?t=37024)

bob w 05-01-2018 08:35 PM

Discount Tire
 
Sort of a bad news/good news story:
My Fiat stays all winter in the back garage. Both front tires went flat. I pumped them up and one went flat quite quickly. They only have a couple thousand miles on them. I recently heard that Discount Tire will fix stuff like that for free so I thought I'd try them. Surprise, my tire was too old and company (Government ?) policy wouldn't allow them to touch it. Being a grumpy old man, even grumpier than usual with some ailments that won't go away, I told the 30-something manager that they had just lost a customer.
The young fellow stayed cool and said he would give me a free tire because he didn't want to lose a customer.
After I cooled off I took both wheels and tires back and got new tires. I apologized to the kid and got the two tires for $35.00 each.

Dr Crankenstein 05-01-2018 09:15 PM

Good on the kid and Discount Tire... "service after the sale" is quickly becoming a thing of the past!

.

soltz 05-02-2018 12:31 AM

It's good to see some 30 somethings have manners and respect their customers. [cl
bob w, good on you for not always being grumpy old guy. :D

DozerII 05-02-2018 05:10 AM

Quote:

Originally Posted by Dr Crankenstein (Post 494153)
Good on the kid and Discount Tire... "service after the sale" is quickly becoming a thing of the past!

.

Sometime service during the sale doesn't happen

smallfoot 05-02-2018 06:43 AM

Easier and easier to get grumpy but good for you both on that confrontation![cl

Old Iron 05-02-2018 07:13 AM

[cl[cl[cl
:cool::cool::cool:

Blue Eyed Devil 05-02-2018 08:23 AM

More government outreach (coupled with a lawsuit-happy society) destroying a service industry and plain old common sense...

dannronn 05-02-2018 09:37 AM

Tires
 
I may be wrong, but I don't think there is a federal rule about fixing tires over 6 yrs old. It sounds like a sales trick that the dealers use to get you to buy new tires, or they are afraid to fix anything anymore. Google it.

eyesore 05-02-2018 05:18 PM

I've always had good luck with Discount, knock on wood! :eek:

iSore

Dr Crankenstein 05-02-2018 06:19 PM

Quote:

Originally Posted by DozerII (Post 494162)
Sometime service during the sale doesn't happen

True!

Quote:

Originally Posted by Blue Eyed Devil (Post 494169)
More government outreach (coupled with a lawsuit-happy society) destroying a service industry and plain old common sense...

Also true!

.

offroadrolls 05-02-2018 06:50 PM

Quote:

Originally Posted by DozerII (Post 494162)
Sometime service during the sale doesn't happen

And I shop online more and more because of this.

Bamamav 05-02-2018 09:01 PM

Never been in one of their stores, none close to me, but I've bought from them online and was happy with them.

The six year limit came about after the Ford Explorer/Firestone debacle a few years ago. I can't even get truck tires over 6 years old recapped anymore,, and no one wants to fix a puncture closer than 1" to the tire edge.

Dr Crankenstein 05-02-2018 09:24 PM

Quote:

Originally Posted by Bamamav (Post 494198)
Ford Explorer/Firestone debacle a few years ago.

20 years ago! (Now I'm feeling old and grumpy. :mad:)

.

Bamamav 05-03-2018 09:03 PM

Quote:

Originally Posted by Dr Crankenstein (Post 494201)
20 years ago! (Now I'm feeling old and grumpy. :mad:)

.

Dang, has it been that long? My wife says I have no sense of time, I'm beginning to believe her.

I'm in that old and grumpy bunch too Dr C. At least my wife says so......

sgtpontiac 05-07-2018 07:11 PM

Customer service still exists
 
Unfortunately it's not as common as it should be... I was in the market for tires a few months back and found a site Tires-Easy.com... Carry a ton of brands and had almost too good to be true prices...plus free shipping...
Ordered 4, had them two days later... Cooper's.. the guy I normally get tires from says he can't buy them as cheap as they were selling them... not blem's and they were far from outdated... (some reviews say they are 4-5years out of date), were not even close to being out of date.....so far I'm a happy camper...


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