I'm fortunate enough to live about 15 miles from summit racing's headquarters in Talmage Ohio, so I've never had anything shipped by them. But, i've returned things in person a few times, and never had any hassel about it. I've dropped thousands of dollars there. Vary nice people, and everyone i've delt with knows thier jobs well. I've evan interviewed for a job there, not much pay, but employees get a discount on parts (they could just keep my paycheck and pay me in parts LOL!!!)
As an added note, I absolutly love thier clearance cornner. A crap load of go fast goodies, chrome, billit, cowel hoods, wheels, you name, it's in the clearance corner. Most of it 1/2 price or better. I just bought a *pair* of brand new chrome cragger rims for $50. Pieced together a complete set of March polished aluminium accseory brackets & pullys for around $300, chrome alt. for $50, chrome steering pump for $80, the list goes on and on. If anyone has the opertunity to go there, do it. That place is like disney world for gearheads!!!
I highly recomend summit racing, a perfect 10!!